WebPetDoctor
Cloud practice software with Clinical AI built in.
Scheduling, exams, invoices, and a client portal — plus AI drafts doctors review before anything saves.
Features
Clinical AI, hospital workflow, owner engagement, and books — one product.
AI that drafts — your doctors decide. Every suggestion stays on the exam form until a veterinarian reviews and saves.
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Clinical notes scribe
Turn shorthand or bullets into a polished exam note the doctor can edit, accept, or discard before it becomes the chart.
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Owner-friendly summaries
Generate clear take-home language from the visit so discharge instructions are consistent and easy to understand.
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Invoice suggestions
Surface likely charges supported by the note so staff verify and add lines — AI never silently bills the client.
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Differentials & triage help
Optional differential drafts and wellness urgency labels (Emergency, Book Today, Book Soon, Home Care) for guided public chat.
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Clinic-controlled AI
Turn Clinical AI on per hospital in Subscriptions. Status shows in the staff header so the team knows when AI is available.
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Built into Visit / Exam
No separate “AI product” to buy or learn — actions live on the same Visit / Exam form staff already use after check-in.
Everything your team touches in a day — front desk through the exam room.
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Appointments & check-in
Calendar by day, week, or provider. Confirm visits, send SMS reminders, and check in straight into Visit / Exam.
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Client & patient records
Find Client, Client Information, multi-patient households, balances, and Activate portal — without leaving the chart path.
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Invoices, estimates & payments
Build charges, send estimates for owner approval, convert to invoice, take payment, unlock when needed, and print branded letters.
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Treatment board
Today’s in-hospital patients with status and cage so the floor team sees who needs what next.
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Boarding calendar
Kennel occupancy for the week; approve owner boarding requests from Client Requests.
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Inventory & controlled log
Catalog items, price lists, physical-count worksheets, and a running controlled-substance log for scheduled drugs.
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Lab results & whiteboards
Keep diagnostic follow-through and hospital work visible beside the visit — not buried in email threads.
A branded Client Portal so owners stay connected without another vendor stack.
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Client Portal
Pets, invoices, pay links, consent forms, and messaging from one owner login you activate on Client Information.
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Online booking
Public booking that lands in your appointment book — owners book when it is convenient for them.
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Online shop
Sell retail and services online; fulfill into an invoice or cancel from the Shop Orders queue.
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Reminders & outreach
Print reminder runs, email owners, and keep wellness and vaccine follow-ups from slipping through the cracks.
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Client requests inbox
Link new portal signups, prescription refills, boarding stays, and signed consents in one staff queue.
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Two-way messaging
SMS and email threads with unread badges on Main so the front desk never loses a conversation.
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Custom clinic domains
Optional portal, PMS, and www hostnames on your brand — clinic codes still work on the shared site.
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Clinic branding
Name, colors, logo, and optional PMS / portal wallpapers so every owner touchpoint looks like your hospital.
Close the day without spreadsheet chaos — books sit beside clinical work.
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Find client & A/R
Search accounts, open balances, and payment history in a few keystrokes.
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Daily & monthly invoice reports
Day sheets, monthly totals, payments, and balances ready to print or review.
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Year-end tax report
Taxable vs non-taxable sales and tax collected by month for closing the books.
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Doctor commissions / payroll
Commissionable sales and rates by provider so payroll is grounded in real invoice lines.
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Price list & work sheet
Current prices for the front desk and physical-count worksheets for inventory days.
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Data migration
Moving from another PMS? We can help import clients, patients, and history after your trial starts — tell us what you use today when you request a trial.
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Subscriptions & modules
Turn email, SMS, Clinical AI, booking, shop, boarding, and wellness on per clinic as you grow.
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PetDoc University
Guided lessons on live forms so new staff learn the real screens, not a slide deck.
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Multi-clinic platform
Admin Portal for operators: clinic registry, features, billing, and host domains across hospitals.
Walk the demo as an owner would, or request a trial hospital of your own.
Demo clinic code is demo on the shared staff URL.
Privacy notice
How WebPetDoctor handles information for clinics and visitors.
Who we are
WebPetDoctor provides cloud veterinary practice software (scheduling, medical records, invoices, client portal, messaging, and related modules). This notice describes how we handle information when you visit our marketing site, request a trial, or use the platform.
Information we collect
- Account and contact data — name, email, phone, clinic name, and similar details you provide for trials, support, or operator accounts.
- Clinic operational data — patient, client, appointment, invoice, and portal records entered by a veterinary clinic while using the product. Clinics control that content as the practice operator.
- Technical data — IP address, browser type, device signals, timestamps, and diagnostic logs needed to operate, secure, and improve the service.
- Payment data — billing contact and subscription status. Card details are processed by our payment processor (Stripe); we do not store full card numbers on our servers.
How we use information
- Provide, host, secure, and support the WebPetDoctor service.
- Respond to trial requests, support tickets, and product communications you request.
- Process platform subscription billing and prevent fraud or abuse.
- Maintain audit trails, backups, and service reliability.
Clinic data and roles
For day-to-day practice records, the veterinary clinic is typically the controller of its client and patient information. WebPetDoctor processes that data to host the product for the clinic. Clinic staff decide who may access their tenant and what owners see in the client portal.
Sharing
We do not sell personal information. We share data with service providers who help us run the product (for example hosting, email delivery, and payment processing), only as needed to perform those services, and when required by law or to protect the security of the platform.
Cookies and similar technologies
We use cookies and similar storage for sign-in sessions, security, and basic preferences. Essential cookies are required for authenticated areas to work.
Retention and security
We retain information for as long as an account or clinic subscription is active and as needed for legal, billing, and security purposes afterward. We use administrative, technical, and physical safeguards appropriate to the sensitivity of the data. No method of transmission or storage is completely secure.
Your choices
Depending on your location, you may have rights to access, correct, or delete certain personal information, or to object to specific processing. Clinic clients should contact their veterinary clinic for records held in that clinic’s account. Operators and marketing contacts can email info@webpetdoctor.com.
Children
The product is intended for veterinary practices and adult pet owners. It is not directed at children under 13 (or the equivalent age in your jurisdiction).
Updates
We may update this notice as the product or law changes. The date of the current version is October 2026. Continued use of the service after an update means you acknowledge the revised notice.
Contact
Questions about privacy: info@webpetdoctor.com. A standalone copy is also available at /Home/Privacy.